Order Processing Time
Orders can take up to 10 business days to process and will be shipped via the method selected at checkout. Please allow for additional processing time during sale events. Once an order has been placed, there will be no changes made to the order.
Please note, orders shipped via overnight or express shipping still subject to our processing timeframe.
Shipping Policy
We ship all orders via the method chosen at checkout. All orders are shipped to the address provided at the time of purchase. Once an order has been placed, there will be no changes made to the order.
Exchange Policy
All sales are final and sold "as is" in the disclosed new or preloved condition.
It is our goal to exceed the expectations of all Closet Savvy customers. That said, we are very happy to accommodate all clients with the purchase of our Savvy Levi's jeans and shorts. We understand that is often challenging to find the perfect fit on the first try!
To exchange your Savvy Levi's, you'll need to contact us prior to shipping it back via the
Contact Us form. Please include the following:
- Full Name
- Order Number
- Email Address
- Phone Number
- Reason for exchange (i.e too small and need one size up, two big and need two sizes down, etc.)
You'll also need to cover the cost of shipping back to our boutique. Upon receipt, you will receive a one-time use store credit for the amount paid for the merchandise (less the shipping) to be used towards another purchase of greater or equal value.
Please note: We must receive your returned item(s) to 37 Maiden Lane, Newark, NJ 07102, within 7 days of delivery. We reserve the right to refuse any items. Items sent to us without prior contact will be donated to charity.
Curb-side Pick Up
We are now offering curb-side pick up on Thursdays, Fridays, and Saturdays from 1pm-6pm. In order to pick up your order, you must select "PICKUP" as the delivery method at checkout. All orders must be placed via the website. This is an opportunity to pick up orders placed online. The store will NOT be open for shopping or trying on merchandise.
Please note, all orders are still subject to the 7 day processing time. Once your order is ready, you'll receive an email.
